1. About Fynlace

Fynlace is a premium women's fashion brand creating handmade ethnic wear with a modern touch, along with contemporary tops designed for today's woman.

Our collections combine traditional elegance with modern silhouettes and are designed for everyday wear, special occasions, and versatile styling.

2. Information We Collect

We may collect personal information that you voluntarily provide when using our website or communicating with us.

This information may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase information
• Preferred clothing size and measurements
• Customisation and design preferences
• Enquiry details
• Feedback, reviews, or other information you provide

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser or device.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Website interaction and usage information

This information helps us improve website performance, functionality, security, and user experience.

4. How We Use Your Information

Fynlace may use the information collected for the following purposes:

• To process and fulfil your orders.
• To arrange delivery of purchased products.
• To respond to your enquiries and requests.
• To provide information about our products and collections.
• To assist with custom sizing and personalised orders.
• To process payments where applicable.
• To provide customer support.
• To improve our products, website, and services.
• To prevent fraud, misuse, or unauthorised activity.
• To comply with applicable legal requirements.

5. Custom Measurements and Personalised Orders

If you choose our custom sizing or personalised clothing services, we may collect measurements and design preferences necessary to create your selected garment.

Such information will be used only for purposes related to your custom or personalised order and customer service.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

7. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment service providers.

Fynlace does not intend to store complete debit card, credit card, or banking credentials on its website. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

8. Sharing of Information

Fynlace does not sell or rent your personal information to third parties.

Your information may be shared with trusted third-party service providers where reasonably necessary to operate our business and provide services to you.

These may include:

• Payment service providers
• Delivery and logistics partners
• Website and technology service providers
• Professional service providers
• Government or legal authorities where required by law

9. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, delivery services, or other external services.

Fynlace is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Marketing and Promotional Communications

With your consent or where otherwise permitted by applicable law, we may use your contact information to send information about new collections, offers, promotions, launches, or other Fynlace updates.

You may request to stop receiving promotional communications from us at any time by contacting us.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, complete transactions, provide customer support, maintain business records, or comply with applicable legal obligations.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact Fynlace using the contact details provided below.

14. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

Fynlace may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any updated Privacy Policy will be published on this page. We encourage you to review this page periodically for the latest information.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.