1. About Fynlace

Fynlace is a premium women's fashion brand offering handmade ethnic wear with a modern touch and contemporary women's tops.

Our collections are thoughtfully designed with a focus on quality, comfort, modern styling, and refined finishing.

2. Website Usage

You agree to use the Fynlace website only for lawful purposes and in a manner that does not violate applicable laws or the rights of Fynlace or any third party.

You must not attempt to interfere with the operation, security, or functionality of the website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, measurements, prices, and other information displayed on the website are accurate.

However, slight variations may occur due to photography, lighting, screen settings, fabric characteristics, and the handmade nature of certain garments.

4. Handmade Products

Many Fynlace products are handmade or include handcrafted finishing. Minor differences in stitching, texture, embroidery, print placement, colour tone, or finishing may therefore occur.

Such variations are a natural characteristic of handmade garments and contribute to their uniqueness.

5. Product Availability

Product availability may change without prior notice. Certain Fynlace collections are produced in limited quantities and may not be restocked once sold out.

Fynlace reserves the right to discontinue products or modify collections and availability at any time.

6. Pricing

Product prices displayed on the website are subject to change without prior notice.

In the event of an obvious pricing or technical error, Fynlace reserves the right to correct the error and, where necessary, cancel or modify the affected order.

7. Orders

When placing an order, you agree to provide accurate and complete information required for processing and delivery.

An order is considered accepted only after confirmation by Fynlace.

Fynlace reserves the right to refuse, cancel, or limit an order in cases including product unavailability, pricing errors, suspected fraudulent activity, or inaccurate customer information.

8. Customised and Made-to-Measure Orders

Fynlace may offer customised sizing or personalised garments based on customer measurements and preferences.

Customers are responsible for providing accurate measurements and design requirements.

Custom-made or personalised products may be subject to different cancellation, return, or exchange conditions because they are created specifically for the customer.

9. Payment

Orders must be paid using the payment methods made available by Fynlace at the time of purchase.

Payments may be processed through third-party payment service providers. Fynlace is not responsible for interruptions or technical issues affecting third-party payment services.

10. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on product availability, processing time, destination, courier availability, holidays, weather conditions, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

11. Order Cancellation

Cancellation requests may be accepted only before an order has entered processing, production, or dispatch, subject to the applicable Fynlace cancellation policy.

Custom-made or personalised orders may not be eligible for cancellation once production has started.

12. Returns and Exchanges

Returns and exchanges are subject to the Fynlace Return and Exchange Policy applicable to the purchased product.

Products must meet the applicable requirements regarding their original condition, tags, packaging, usage, and return timeframe.

Customised, personalised, or made-to-measure products may not be eligible for return or exchange except where required by applicable law or where the product has a manufacturing defect.

13. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from the product ordered, please contact Fynlace within the applicable complaint or return period.

We may request photographs, order information, or other details to assess the issue and determine the appropriate resolution.

14. Intellectual Property

All content on the Fynlace website, including logos, brand names, photographs, product images, graphics, designs, text, videos, and other materials, is owned by or licensed to Fynlace unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from Fynlace.

15. Promotions and Offers

Promotional offers, discounts, coupon codes, and special campaigns may be subject to additional terms and conditions.

Fynlace reserves the right to modify or withdraw promotional offers at any time, subject to applicable law.

16. Third-Party Services and Links

The website may contain links to third-party websites or use third-party services such as payment providers, delivery partners, analytics services, and social media platforms.

Fynlace is not responsible for the content, availability, security, or policies of third-party websites and services.

17. Limitation of Liability

To the extent permitted by applicable law, Fynlace shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or inability to use the website.

Fynlace is also not responsible for delays caused by circumstances beyond its reasonable control, including courier delays, natural events, technical failures, government restrictions, or other unforeseen circumstances.

18. Privacy

Your use of the Fynlace website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Changes to These Terms

Fynlace reserves the right to update or modify these Terms & Conditions from time to time.

Updated terms will be published on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to the jurisdiction of the appropriate courts.

21. Contact Us

If you have any questions regarding these Terms & Conditions, products, orders, returns, or other matters, please contact Fynlace.